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Category: ITIL Bundles!

Service Operation Implementation Kit Bundle
Includes 5 Implementation Kits:

• Incident Management
• Problem Management
• Request Fulfillment
• Access Management
• Event Management

These five implementation kits provide guidance on effectively and efficiently supporting day-to-day operation of services to customers and business users.

Price if Purchased Separately $219.85

Price: $164



Service Transition Implementation Kit Bundle
Includes 7 Implementation Kits:

• Transition Planning and Support
• Change Management
• Release and Deployment Management
• Configuration Management
• Validation and Testing
• Service Evaluation
• Knowledge Management

These seven implementation kits provide guidance to build, deploy, and manage the transition of new or changed services into operational environments, ensuring minimum impact and risk to the business processes and IT services.

Price if Purchased Separately $389.70

Price: $292



Service Design Implementation Kit Bundle
Includes 7 Implementation Kits:

• Service Catalogue Management
• Service Level Management
• Availability Management
• Capacity Management
• Information Security
• IT Service Continuity
• Supplier Management

These seven implementation kits help the IT service provider to use the service strategy as a guide to design and to develop new services or modify existing services by taking into consideration the utility (features) and warranty (availability, capacity, continuity, security etc).

Price if Purchased Separately $419.65

Price: $314



Service Strategy & Continual Service Improvement Implementation Kit Bundle
Includes 5 Implementation Kits:

• Service Strategy
• IT Financial Management
• Demand Management
• Service Portfolio Management
• Continual Service Improvement

These five implementation kits will help the IT service provider to understand business requirements, set strategy for the development of capabilities and resources, and define the service portfolio.

The continual service improvement process actively measures and improves IT services in order to achieve business objectives.

Price if Purchased Separately $269.80

Price: $202



ITIL V3 Implementation Kit Bundle
Includes all 24 ITIL Implementation Kits:

• Service Strategy & Continual Service Improvement (5)
• Service Design (7)
• Service Transition (7)
• Service Support (5)

These twenty-four implementation kits provide guidance to improve the IT service providers’ capabilities and resources in order to effectively and efficiency provide IT services to business users and customers.

Price if Purchased Separately $1299.00

Price: $909



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