 Ready-made ITIL Documents: |
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Don't have the skills, time or funding to hire consultants?
The All-in-One ITIL Implementation Kit contains ready-made and ready-to-use ITIL templates and documents to successfully plan and execute your ITIL project.
The ITIL templates and documents are concise, simple and easy-to-use, and are created by using the commonly available Microsoft Word, Microsoft Project and Microsoft Excel applications.
| ITIL Project Charter & Project Plan: |
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Don't want to miss anything important when initiating and planning your ITIL project implementation?
Use the ready-made professional looking ITIL project charter to present to management for project approval?
The project plans are ready-made as per the ITIL best practices and contain all information that is needed to plan an itil project.
Each itil project plan contains the following essential sections:
1. Modification History
2. Distribution
3. Approvals
4. Project Information
5. Purpose and Scope (Clearly Defined Goals and Objectives)
6. Business Value
7. Assumptions
8. Critical Success Factors
9. Project Governance Structure
10. Roles and Responsibilities
11. Time and Schedule
12. Project Deliverables
13. Risk Management
14. Tracking and Monitoring
15. Communication
16. Project Budget
17. Training and Skill Development
18. Procurement
19. Quality Assurance
20. Measurement
| Work breakdown Structure (ITIL Project Tasks): |
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Don't want to miss important tasks when planning an ITIL process improvement project?
The Work-break Down Structure (WBS) contains the sequence of tasks to be executed from project initiation to closure.
Each WBS contains a sequence of tasks for the following project phases:
1. Initiation and Planning Activities
2. Process Definition Activities
3. Process Deployment Activities
4. Monitoring and Controlling Activities
5. Audit Activities
6. Project Closure Activities
| Audit Plan and ITIL Process Audit Checklist: |
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Want to make sure that you have implemented your processes effectively and efficiently?
The audit plan and ready-made checklist contain everything that you need to plan and conduct a successful audit.
| ITIL Project Status and Project Closure Report: |
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Use the professional looking ITIL project status report template to provide a weekly status report to the ITIL project sponsor and other stakeholders.
The closure report will assist you during the ITIL project closure phase. The report contains sections for project information, project summary with guidelines and a project closure checklist.
| ITIL Overview PowerPoint Presentation: |
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Need to explain ITIL to management and staff?
Use the ITIL Overview Presentation to explain ITIL to members of your organization. The presentation explains, in an easy-to-understand way, the evolution of ITIL, its key benefits, the ITIL lifecycle publications, ITIL processes, ITIL implementation model, and the ITIL qualification scheme.
| Proven ITIL Project Management Methodology: |
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The ITIL process improvement journey is unique and requires a combined process improvement and project management methodology. Keeping this in mind, itQMS has come up with a simple ITIL project management methodology based on the world famous process improvement life cycle, the Plan Do Check Act (PDCA), and conforms to project management best practices PLAN (Initiate and Planning), DO (Execution, Monitoring and Control), CHECK (Audit) and ACT (Project Closure).
Unlike the classical project management phases of gap analysis, project definition, design and implementation, itQMS ITIL project management methodology jumps right into identifying the painful areas and starts the deployment work.
| ITIL Service Lifecycle and Process Map: |
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Need a quick view of the big picture?
Use the ITIL service lifecycle and process map to quickly understand the ITIL lifecycle and see how different processes fit together.
| Step-by-Step ITIL Implementation Guidance: |
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The tools and techniques are carefully designed and developed so that you don't need to be an expert. Everything is ready-to-use, consistent and complete. The tools will help you to quickly understand the current process flow "as-is." Compare it to ITIL best practices and quickly come up with a new process flow "to-be."
The ITIL implementation methodology is documented in easy-to-use, step-by-step instructions and fully complements the itQMS ITIL Best Practices Process Template, Document and Guide and other tools in the ITIL Implementation Kit.
| ITIL Process Template, Document and Guide: (Bonus Value $39) |
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Our flagship product is included in the ITIL Implementation Kit. The comprehensive ITIL Process Template, Document, and Guide are based on ITIL lifecycle publications and complement all other tools and techniques in the implementation kit.
Each template covers the ten sections essential for an ITIL process document:
1. Document History
2. Purpose and Scope
3. Business Value
4. Reference Documents
5. Definitions and Abbreviations
6. Process Input & Output
7. Roles and Responsibilities
8. Key Performance Indicators (KPI)
9. Critical Success Factors
9. Risks
11. Procedure Flow Chart
12. Procedure Description
Ready-made Documents
