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Our content experts have developed a comprehensive set of ITIL 4 value-stream documents incorporating key ITIL 4 concepts.

ITIL value stream is a concept introduced in the latest version of the ITIL (V4). A value stream is a specific journey that includes all activities/steps needed (from multiple ITIL practices/processes) to respond to specific types of demand/opportunity and to co-create value in the form of products and services with the customer.

Value stream includes contributions (most valuable activities) from multiple practices / processes (ITIL V3), including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships. 

Our complete ITIL 4 value-stream bundle includes all the ITIL 4 value streams Documents:

  • Agile Software Development Value Stream Document
  • Standard Software Development Value Stream Document
  • Service Support Value Stream Document
  • Service Failure Value Stream Document

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