ITIL Expert Document Review

$298.00

( / )

Unavailable

Our ITIL Expert Document Review Service is for anyone who has defined a “To-Be” process (e.g., incident management process) or defined a specific plan (e.g., capacity plan) and needs external expert assurance about the structure, quality, and completeness of the document before sending it for management approval or before process implementation.

Our ITIL Experts

All of our ITIL experts are ITIL expert-certified, have more than 10 years of experience implementing ITIL, and are currently full-time ITIL consultants, project managers, or service managers.

Who Should Use the Service?

The service is aimed at ITIL project managers, ITIL process owners, ITIL consultants, service managers, or anyone who needs quick, external expert assurance about the structure, quality, and completeness of the document.

How Does the Expert Document Review Service Work?

It's very simple. Begin by purchasing the Expert Document Review Service based on the document type and length of the document (number of words and pages).

Then submit a support request from our Help Center. Be sure to use the same e-mail address used to purchase the Expert Support Service.

One of our ITIL experts will review the document and e-mail you the feedback, which will be added to your document in the form of comments,

NOTE: ITIL Expert Support is delivered under our privacy and confidentiality policies.

Expert Document Review Service Level Agreement (SLA)

We will try to review and send you the feedback within the following SLA specifications.

10-page document – 72 Hours

20-page document – 5 days

30-page document – 7 days

NOTE: Maximum number of words per page – 500

Pricing

Per-document pricing

10-page document – $149