ITIL Bundles
Due to a large number of customer requests, we are now proud to offer five new ITIL (R) Bundles. The kits are bundled according to the following ITIL lifecycle stages.
- Service strategy & continual service improvements
- Service design
- Service transition
- Service operation
- Full ITIL V3 implementation kit bundle includes all 26 ITIL Implementation Kits:
Service Strategy & Continual Service Improvement (6)
- Strategy management for IT services
- Financial management for IT services
- Demand management
- Service portfolio management
- Business relationship management
- Seven-step improvement process
Service Design (8)
- Service catalogue management
- Service level management
- Availability management
- Capacity management
- Information security
- IT service continuity
- Supplier management
- Design coordination
Service Transition (7)
- Transition planning and support
- Change management
- Release and deployment management
- Service asset and configuration management
- Service validation and testing
- Service evaluation
- Knowledge management
Service Support (5)
- Incident Management
- Problem Management
- Request Fulfillment
- Access Management
- Event Management
Full ITIL V3 Implementation Kit Bundle (26)
- ITIL V3 implementation kit bundle includes all twenty-six implementation kits provide