IT Process Templates (26)

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Service Portfolio Management Process: Our content experts have designed and developed the service portfolio management process template using the worlds most widely accepted IT best practices approach. The purpose of service portfolio management is to ensure that an IT service provider has the right mix of services to meet its overall service strategy, while considering each service in terms of the business value it provides (maximized returns at an acceptable risk and cost). The scope of service portfolio management covers all proposed (service pipeline), in-transition, operational (service catalog), and retired IT services. Based on ITIL Best Practices:The service portfolio management  procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Continual Service Improvement Process:Our content experts have designed and developed the IT best practices continual service improvement process template using the worlds most widely accepted IT best practices approach. The purpose of the seven-step-improvement (continual service improvement) process is to continually align IT services with changing business needs in order to improve the overall quality, delivery, and value of these IT services. The scope of the seven-step-improvement (continual service improvement) process includes steps to plan, identify, define, gather, process, analyze, present, and implement improvements of all IT services management processes throughout the service lifecycle. Based on ITIL Best Practices:The continual service improvement procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf. Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates. Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance. Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation: Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Process Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Procedure Flow Chart Procedure Description. Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Supplier Management Process:Our content experts have designed and developed the supplier management process template using the worlds most widely accepted IT best practices approach. The purpose of supplier management is to obtain value for money from suppliers and to ensure that the services they provide meet the needs of the business. The scope of supplier management processes includes the evaluation and selection, performance management, dispute management, and termination of contract. Based on ITIL Best Practices:The supplier management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Service Strategy & Demand Management Process:Our content experts have designed and developed the service strategy & demand management process templates using the worlds most widely accepted IT best practices approach. Service Strategy Process: The purpose of strategy management for IT services is to ensure that an IT service strategy is defined, maintained, and managed to achieve an organizations business outcomes. The scope of strategy management for IT services includes all activities that are required to define and maintain an organizations perspective, position, plans, and patterns with regard to its services. Demand Management Process: The purpose of demand management is to understand the demand placed on services by the identification and analysis of Patterns of Business Activity (PBAs) and User Profiles (UPs) and to ensure that adequate resources are available to meet the demands of the service (utility and warranty) at the right cost and time. The scope of demand management includes identifying patterns of business activity that initiate demand for services and the associated UPs. The scope also includes identifying and implementing measures to influence demand together with capacity management. Based on ITIL Best Practices:The service strategy & demand management  procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Our content experts have designed and developed the IT service continuity management process template using the worlds most widely accepted IT best practices approach. The purpose of IT service continuity management (ITSCM) is to support the organizations overall business continuity management by ensuring that the IT service provider can provide the minimum acceptable level of operations and service levels in case of a disaster. The scope of ITSCM includes all IT infrastructure components and resources (internal and external) that are required to restore the minimum acceptable service levels in the event of a disaster, including human resources, facilities, equipment, systems, applications, data, networks, and support functions and processes. The scope of ITSCM includes all activities, actions, information and data, IT infrastructure components (systems, applications, network, and facilitates), support functions, processes, and resources (internal and external) that are required to restore the minimum acceptable service levels in the event of a disaster. Based on ITIL Best Practices:The IT service continuity management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Information Security Management Process:Our content experts have designed and developed the information security management process template using the worlds most widely accepted IT best practices approach. The purpose of information security management is to align IT security with business security and ensure that the confidentiality, integrity, and availability of the organizations assets, information, data, and services always matches the agreed-upon needs of the business. The scope of information security management includes end-to-end business processes, business requirements (current and future), information security requirements, legal and regulatory requirements, and business and IT operational risks. Based on ITIL Best Practices:The information security management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents.  Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Financial Management for IT Services Process:Our content experts have designed and developed the financial management for IT services process template using the worlds most widely accepted IT best practices approach. The purpose of financial management for IT services is to assist IT organizations in their financial planning, budgeting, accounting, and charging requirements. Financial management ensures that the right financing is obtained to design, develop, and deliver IT services required to support the service strategy. The scope of financial management for IT services includes accounting, budgeting, and charging for existing and planning IT services. Based on ITIL Best Practices:The financial management for IT services procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Save time & effort by cutting out the paperwork and going straight to the job at hand with our ready-made and ready-to-use process manuals Our content experts have developed a comprehensive Agile software development process template aligned with the concepts of the Agile Manifesto. Agile software development is the process of frequently and continuously delivering working software through collaborative practices and doing just-enough and just-in-time work in order to respond to change and succeed in a fast-paced and turbulent business environment. The process template includes all activities related to software development, including gathering customer requirements, solution architecture, and designing, building, testing, and deploying working software into the production environment.  All our process templates are easy to customize and contain twelve sections essential for any process documentation. Document History Purpose and Scope Business Value Definitions and Abbreviations Triggers Process Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Procedure Flow Chart Procedure Description NOTE: The FREE trial versions are PDF files. The full version includes Microsoft Office files that you can open and edit with any software compatible with Word, Excel, Powerpoint and Visio.

FEATURES  Ready-Made IT best practices Value Stream Document Comprehensive and Complete Implementation Guidance Tooling Guidance Roles and Responsibilities Easily Customizable Gap Analysis Concise, Simple and Practical The service support value stream aims to effectively and efficiently handle the end-to-end fulfillment of all customer queries and service requests in a timely manner, and includes all service support value stream activities, including establishing and maintaining communication channels, fulfilling the demand for general queries, service requests, access requests, customer complaints, and compliments. Value stream includes contributions (most valuable activities) from multiple IT processes, including activities, skills and competencies, information and automation, tools needed and the required supplier and partner relationships.  The service support value stream includes the most valuable activities from processes such as service request management, access management, change enablement, infrastructure and platform management, etc.  Each value stream document encapsulates the four dimensions organizations and people, value streams and processes, information and technology and partner and suppliers. The value stream document is easy to customize and contains all the sections essential for any value stream documentation. Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Triggers Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Automation / Tool Capabilities (New) Key Information Objects (New) Interfaces (New) Suppliers and Partners (New) Value Stream Flow Chart Value Stream Description   NOTE: The FREE trial versions are PDF files. The full version includes Microsoft Office files that you can open and edit with any software compatible with Word, Excel, Powerpoint and Visio.

Ready-made and ready-to-use process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Service Validation and Testing Process: Our content experts have designed and developed the service validation and testing process template using the worlds most widely accepted IT best practices approach. The purpose of validation and testing management is to plan and execute testing activities in order to minimize risk and impact on the business services and to provide confidence that the new or modified service is fit for use (utility) and fit for purpose (warranty). The scope of validation and testing covers all testing activities for a new or changed service. Based on ITIL Best Practices:The service validation and testing procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

Ready-made and ready-to-use process documents and DevOps Guidance - Fast-track your DevOps implementation. Key Features Agile Software Development Process Template Standard Software Development Process Template IT Process Templates Needed to Support DevOps DevOps Principles and Practices Quick Guide Ready-Made Documents Step-by-Step Instructions Concise, Simple and Practical Easily Customizable   Our DevOps and Software Development Process Templates bundle includes key IT processes, software development processes and the DevOps principles and practices quick guide. IT Processes Templates included: Release and Deployment Management Process Template Change Management Process Template Change Evaluation Process Template Configuration Management Process Template Knowledge Management Process Template ITQMS Service Lifecycle and Process Map Software Development Processes included: Agile Software Development Life Cycle Process Manual Standard (Waterfall) Software Development Process Manual DevOps Guidance and Tips included: DevOps Principles and Practices - Quick Guide itQMS ITSM-Agile-SDLC-DevOps Process Map