Service Transition Planning and Support Process Template

Ready-made and ready-to-use ITIL encapsulated process documents. Cut out the paperwork and go straight to the job at hand.

• Based on ITIL Best Practices
• Concise, Simple, and Practical
• Tools and Template Guidance
• Consistent and Complete

• The purpose of service transition planning and support is to provide overall planning and coordination for service transition activities in order to ensure that new or changed services are built, tested, and deployed into the live environment as per the business requirements, with minimum risk and impact to business services.
• The scope of service transition planning and support includes all activities needed to plan, coordinate, and transition a service into the live environment.

Based on ITIL Best Practices:
The service transition planning and support procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. .

Concise, Simple, and Practical:
Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.

Tools and Template Guidance:
You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.

Consistent and Complete:
If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.

Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:

1. Document History
2. Purpose and Scope
3. Business Value
4. Reference Documents
5. Definitions and Abbreviations
6. Process Input & Output
7. Roles and Responsibilities
8. Key Performance Indicators (KPI)
9. Critical Success Factors
10. Risks
11. Procedure Flow Chart
12. Procedure Description.
Note: The process template also includes guidance and tips for successfully defining and deploying the process.