Service Strategy (10)

The strategy management for IT services & demand management process implementation kit contains everything you need to fast-track your ITIL process implementation and successfully manage your strategy management for ITIL services & demand management process improvement project. The strategy management for IT services & demand management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Strategy Management for IT Services & Demand Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map

Ready-made and ready-to-use ITIL encapsulated process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Service Strategy & Demand Management Process:Our content experts have designed and developed the service strategy & demand management process templates using the worlds most widely accepted IT best practices approach. Service Strategy Process: The purpose of strategy management for IT services is to ensure that an IT service strategy is defined, maintained, and managed to achieve an organizations business outcomes. The scope of strategy management for IT services includes all activities that are required to define and maintain an organizations perspective, position, plans, and patterns with regard to its services. Demand Management Process: The purpose of demand management is to understand the demand placed on services by the identification and analysis of Patterns of Business Activity (PBAs) and User Profiles (UPs) and to ensure that adequate resources are available to meet the demands of the service (utility and warranty) at the right cost and time. The scope of demand management includes identifying patterns of business activity that initiate demand for services and the associated UPs. The scope also includes identifying and implementing measures to influence demand together with capacity management. Based on ITIL Best Practices:The service strategy & demand management  procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

The business relationship management process implementation kit contains everything you need to fast-track your ITIL process implementation and successfully manage your business relationship management process improvement project. The business relationship management implementation kit includes process-specific ready-made documents and step-by-step ITIL process implementation guidance.1. Business Relationship Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map

Ready-made and ready-to-use. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete   Business Relationship Management ProcessOur content experts have designed and developed the business relationship management process template using the worlds most widely accepted IT best practices approach.  The purpose of business relationship management is to understand customers business requirements and to provide services that meet those needs. The scope of business relationship management focuses on the alignment of customers objectives with the activities of the IT service provider, i.e., all interactions that the service provider has with the customer. Based on ITIL Best Practices:The business relationship management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf. Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates. Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance. Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation: Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Process Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Procedure Flow Chart Procedure Description. Note: The process template also includes guidance and tips for successfully defining and deploying the process.

The service portfolio management process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your service portfolio management process improvement project. The service portfolio management implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Service Portfolio Management Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map

Ready-made and ready-to-use ITIL encapsulated process documents. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Service Portfolio Management Process: Our content experts have designed and developed the service portfolio management process template using the worlds most widely accepted IT best practices approach. The purpose of service portfolio management is to ensure that an IT service provider has the right mix of services to meet its overall service strategy, while considering each service in terms of the business value it provides (maximized returns at an acceptable risk and cost). The scope of service portfolio management covers all proposed (service pipeline), in-transition, operational (service catalog), and retired IT services. Based on ITIL Best Practices:The service portfolio management  procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

The financial management for IT services process implementation kit contains everything you need to fast-track your IT process implementation and successfully manage your financial management for IT services process improvement project. The financial management for IT services implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Financial Management for IT Services Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map

Ready-made and ready-to-use ITIL encapsulated process documents.  Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Financial Management for IT Services Process:Our content experts have designed and developed the financial management for IT services process template using the worlds most widely accepted IT best practices approach. The purpose of financial management for IT services is to assist IT organizations in their financial planning, budgeting, accounting, and charging requirements. Financial management ensures that the right financing is obtained to design, develop, and deliver IT services required to support the service strategy. The scope of financial management for IT services includes accounting, budgeting, and charging for existing and planning IT services. Based on ITIL Best Practices:The financial management for IT services procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:1. Document History2. Purpose and Scope3. Business Value4. Reference Documents5. Definitions and Abbreviations6. Process Input & Output7. Roles and Responsibilities8. Key Performance Indicators (KPI)9. Critical Success Factors10. Risks11. Procedure Flow Chart12. Procedure Description.Note: The process template also includes guidance and tips for successfully defining and deploying the process.

The continual service improvement process implementation kit contains everything you need to fast-track your ITIL process implementation and successfully manage your continual service improvement  process improvement project. The continual service improvement  implementation kit includes process-specific ready-made documents and step-by-step IT process implementation guidance.1. Continual Service Improvement Process Template2. itQMS Process Improvement and Project Management Methodology3. Project Charter Document4. Project Plan Document5. Work Break-down Structure (WBS; Sequence of Tasks)6. Project Status Report7. Process Audit Plan8. Process Audit Checklist9. Project Closure Report10. IT Best Practices Overview Presentation11. IT Service Lifecycle and Process Map

Ready-made and ready-to-use ITIL encapsulated process templataes. Cut out the paperwork and go straight to the job at hand. Based on ITIL Best Practices Concise, Simple, and Practical Tools and Template Guidance Consistent and Complete Continual Service Improvement Process:Our content experts have designed and developed the IT best practices continual service improvement process template using the worlds most widely accepted IT best practices approach. The purpose of the seven-step-improvement (continual service improvement) process is to continually align IT services with changing business needs in order to improve the overall quality, delivery, and value of these IT services. The scope of the seven-step-improvement (continual service improvement) process includes steps to plan, identify, define, gather, process, analyze, present, and implement improvements of all IT services management processes throughout the service lifecycle. Based on ITIL Best Practices:The continual service improvement procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. . Concise, Simple, and Practical:Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf. Tools and Template Guidance:You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates. Consistent and Complete:If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance. Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation: Document History Purpose and Scope Business Value Reference Documents Definitions and Abbreviations Process Input & Output Roles and Responsibilities Key Performance Indicators (KPI) Critical Success Factors Risks Procedure Flow Chart Procedure Description. Note: The process template also includes guidance and tips for successfully defining and deploying the process.