IT-QMS acknowledges that any information shared by our customers, directly or indirectly, while providing our services is confidential.
The confidential information can be described as and includes propriety technical and business information, existing and/or planned products and services, and finances and marketing information, regardless of whether such information is designated as “Confidential Information” at the time of its disclosure.
IT-QMS shall not disclose, directly or indirectly, any confidential information with respect to any customer or his/her organization, unless required to do so by law.
IT-QMS acknowledges that it has taken and continues to take reasonable and necessary steps to protect the customers’ confidential information and keep it confidential.
IT-QMS may use the information to improve the quality of services and to build a support knowledge base.