Service Validation and Testing Management Process Template

Ready-made and ready-to-use ITIL encapsulated process documents. Cut out the paperwork and go straight to the job at hand.

• Based on ITIL Best Practices
• Concise, Simple, and Practical
• Tools and Template Guidance
• Consistent and Complete

Service Validation and Testing Process:
Our content experts have designed and developed the service validation and testing process template using the worlds most widely accepted IT best practices approach.

• The purpose of validation and testing management is to plan and execute testing activities in order to minimize risk and impact on the business services and to provide confidence that the new or modified service is fit for use (utility) and fit for purpose (warranty).
• The scope of validation and testing covers all testing activities for a new or changed service.

Based on ITIL Best Practices:
The service validation and testing procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. .

Concise, Simple, and Practical:
Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.

Tools and Template Guidance:
You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.

Consistent and Complete:
If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.

Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:

1. Document History
2. Purpose and Scope
3. Business Value
4. Reference Documents
5. Definitions and Abbreviations
6. Process Input & Output
7. Roles and Responsibilities
8. Key Performance Indicators (KPI)
9. Critical Success Factors
10. Risks
11. Procedure Flow Chart
12. Procedure Description.
Note: The process template also includes guidance and tips for successfully defining and deploying the process.