Service Catalogue Management Process Template

Ready-made and ready-to-use ITIL encapsulated process documents. Cut out the paperwork and go straight to the job at hand.

• Based on ITIL Best Practices
• Concise, Simple, and Practical
• Tools and Template Guidance
• Consistent and Complete

Our content experts have designed and developed the service catalogue management process template using the worlds most widely accepted ITIL best practices approach.

• The purpose of service catalog management is to define, produce, and maintain a single source of accurate and consistent information on all agreed-upon services delivered by the IT service provider to its customers.
• The scope of service catalog management includes all operational services and services being transitioned.

Based on ITIL Best Practices:
The service catalogue management procedure is carefully crafted and contains clear step-by-step process activities based on ITIL best practices. .

Concise, Simple, and Practical:
Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.

Tools and Template Guidance:
You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.

Consistent and Complete:
If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.

Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:

1. Document History
2. Purpose and Scope
3. Business Value
4. Reference Documents
5. Definitions and Abbreviations
6. Process Input & Output
7. Roles and Responsibilities
8. Key Performance Indicators (KPI)
9. Critical Success Factors
10. Risks
11. Procedure Flow Chart
12. Procedure Description.
Note: The process template also includes guidance and tips for successfully defining and deploying the process.