Change Management & Change Evaluation Process Template

Change Management Process
Our content experts have designed and developed the IT best practices change management & change evaluation process templates using the worlds most widely accepted IT best practices approach.

• The purpose of change management is to manage the process of change (control the change lifecycle) in order to successfully implement changes in the first attempt, with minimum disruption of and impact on IT services.

• The scope of change management includes all additions, deletions, or modifications to IT services and Configuration Items (CIs) in the live environment.

Change Evaluation Process

• The purpose of change evaluation is to provide a consistent and standardized means of assessing the performance (actual against predicted performance), risks, and business outcomes of a new or changed service and to provide accurate information to assist change management in making a quick decision regarding whether or not to proceed with the change.

• The scope of change evaluation covers the evaluation of new or changed services before those services are transitioned into the live environment.

Based on ITIL Best Practices:
The change management & change evaluation procedures are carefully crafted and contains clear step-by-step process activities based on ITIL best practices. .

Concise, Simple, and Practical:
Our content experts have worked hard to develop a concise, simple, and practical IT process template. Each IT process template is documented in a simple four-to-six-page double-columned document that is guaranteed to keep people reading and won’t collect dust on a shelf.

Tools and Template Guidance:
You don’t have to spend time researching the Internet or calling vendors. The tools and template requirements are described in the IT Process Templates. These contain all the information you will need to create specific templates.

Consistent and Complete:
If you are keen to implement IT best practices and improve your IT processes but do not have the skills, time, or funding to hire consultants, our content experts have designed and developed a complete set of do-it-yourself IT Process Templates using the IT best practices guidance.

Each IT process template follows the same skeletal structure and has the same number of sections. Each IT process template covers twelve sections essential for processing documentation and completing successful IT process implementation:

1. Document History

2. Purpose and Scope

3. Business Value

4. Reference Documents

5. Definitions and Abbreviations

6. Process Input & Output

7. Roles and Responsibilities

8. Key Performance Indicators (KPI)

9. Critical Success Factors

10. Risks

11. Procedure Flow Chart

12. Procedure Description.

Note: The process template also includes guidance and tips for successfully defining and deploying the process.